How to Become a Professional Personal Corporate Hotel Concierge, Start a Concierge Business



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Professional Concierge
Personal and Corporate Concierge
Hotel Concierge
Concierge Service

Breaking Into and Succeeding as a Professional Concierge
Starting a Concierge Service
Starting a Personal or Corporate Concierge Service

Think only rich and famous people require concierge services? Think again! In ever increasing numbers, anyone from corporate millionaires to hot-shot celebrities to couples with two incomes but zero free time to single moms holding down two jobs, are enjoying the perks and time-saving benefits that personal concierge services offer.

Starting a successful concierge service hinges on a very basic premise: making every client feels like she or he is the most important person in the world. If you can do that, then you have an excellent shot at having what it takes to start your own personal concierge service business—and making it a success, no matter where you live.

Although personal concierge services are a fairly recent development, the number of companies that serve time-starved clients is mushrooming, right along with customer demand for such businesses.

In this field, as in most any other, it is prudent to remember the old adage, actions speak louder than words. That said, of course, a little publicity still goes a long way to get the message out about your services and to attract new clientele to your business—and keep them coming back for more.

According to Entrepreneur, one San Francisco-based concierge business saw its client base doubled in 1996 and continue to grow up to 50% annually for several years after that, while some 2,000 miles away, a Chicago concierge firm that began with 25 clients in 1997 grew to service more than 85 clients in just a few years.

In today’s competitive job market, employers are finding that they not only need to create a safe and supportive environment for their employees, but they also must give employees benefits that help them balance the demands of work and personal commitments. Some companies have discovered that their employees are putting in so much overtime and working such long hours that they don’t have enough hours left in a day to attend to personal business and responsibilities.

To be an “employer of choice” and maintain a competitive edge, companies are increasingly looking at employees as their most important asset and are instituting work/life policies and benefits on a company-wide scale.

Employers in certain fields, such as insurance, banking, and manufacturing, have found that offering help to their time-starved employees can boost productivity, making this a workplace perk that benefits the business as well as the workers. For this reason, increasing numbers of employers are offering personal concierge services to their employees.

For this reason, increasing numbers of employers are offering personal concierge services to their employees. (Source: Triangle Concierge, Inc.)

In 2000, 26 of Fortune Magazine’s “100 Best Companies to Work For” offered personal concierge services versus just 15 companies in 1998
57% of businesses now offer some type of on-site personal service, such as an ATM, dry cleaner or travel agency
67% of workers would hire a personal assistant over a life coach to help complete their daily tasks
53% of employees would opt for a personal assistant rather than a personal trainer

As a professional concierge, whichever route you choose --personal or corporate-- you can have a peace of mind that it is a great business opportunity. After all, giving your clients the gift of time that they absolutely deserve is the greatest thing about this noble profession.

In this eGuide, you will find information on:

Preparing your skills as a professional personal and corporate concierge
Distinguish your business by positioning it smartly and wisely
How to approach your concierge business style
How to price your services
Why working closely with other businesses are favorable
How to get more clients by joining a trade association

As a professional concierge, you can target any of these niche markets:

Affluent individuals
Single parents
One-person businesses
Professionals (doctors, lawyers, etc.)
Business executives
Celebrities
Large and small corporations
Non-profit organizations
Hotels and hospitality industries

In a nutshell, if you have the drive to succeed and good with people, you're very likely to succeed in this career. Of course, as the owner of a concierge service you'd need more than plain drive and people skills. Entrepreneurship, selling and research skills will also determine your success, but those skills can be easily learned.

As a professional concierge service owner, you can enjoy:

The recognition in being a helping hand
The recognition in having a "unique profession"
The privilege and recognition of being a trusted person
Enjoy high income potential (some very successful concierges earn anywhere from $30,000 to $100,000s+ annually)
Networking opportunities with businesses and vendors (earn discounts from them)

Do you know?

According to the U.S. Bureau of Labor Statistics, about 18,000 concierges were employed in the United States in 2000. This number grows steadily by 16% from 2000 to 2010.
According to a recent study conducted by the Families and Work Institute (FWI), a nonprofit center for research that provides data on the changing workforce, it is now necessary for 78% of married couples to work in order to maintain the lifestyle that they desire.
The same study also discovered:
36% of workers say that they completely used up and dry at the end of the workday
85% of workers have daily family responsibilities to return to
70% of parents feel that they do not spend enough time with their children
Weekends are consumed by errands and housekeeping

About the Authors

Jennie S. Bev is THE fashion, image and fun careers expert, whose reputation has been acknowledged by prestigious media internationally. She has been profiled and mentioned in Entrepreneur, Teen People, Canadian Business, Home Business, Dong (France), San Francisco Chronicle, The Independent, Daily Southtown, The Arizona Republic, Femina (Asia) and Dewi (Asia).

Editor-in-Chief Jennie S. Bev was named 2003 EPPIE Award finalist in Non-Fiction How To category for excellence in electronic publishing. She has published over 40 books and 900 articles in the United States, United Kingdom, Canada, France, Germany and Southeast Asia. She is also a college professor based in San Francisco Bay Area.

Co-author Julie Farby is a journalist and freelance writer who currently resides in her native hometown of Chicago. After graduating from Emory University with a dual degree in Political Science and Journalism in May 2004, Julie spent the following year honing her political chops in Washington, D.C. There she worked for both Foreign Policy and National Journal where she covered international affairs and the federal policymaking process, respectively.

Julie has written articles for both print and online, including on profiles of key members in the White House, Cabinet departments, and the independent agencies. While still in college, Julie also penned a narrative non-fiction essay on Somali immigrants living in Atlanta entitled, Nomads in America.

This 69-page instantly downloadable StyleCareer.com eGuide Breaking Into and Succeeding in Concierge Service brings you valuable insider tips, advice and suggestions not available elsewhere to help you embark on this highly lucrative career path.

TABLE OF CONTENTS

The Myths, the Realities and the Basics
I Don’t Live in NY or LA where Most Businesses areI Don’t Like Tooting My Own HornI Don’t Like Cold Calling
I Don’t Know That Many Rich and Famous People and Businesses that Would Need Concierge Services
Is Concierge Service Business a Good Business to Start Today?
I Don’t Like Speaking in Public
Is There a Trade Association for Professional Concierges?
I Don’t Know Anybody in the Broadcasting Media, Will I Get Media Coverage?

Getting Ready for the Big Break
Statistics
Earning Potentials
Understanding the Fields
Specializations
Personality Traits Required
Skills Needed
Trainings and Workshops

Career Game Plan
“Concierge”: Term and History
Approaching Potential Clients
Differences in Service between Personal and Corporate Clients
Detailed Earning Potentials
Personal Concierge
Corporate Concierge
Creating Packages (and Sample Packages)
How to Promote Services
Creating Proposals

Being Successful
Start-Up Tangible and Intangible Capital
Beware of Illegal and Unethical Requests
Handling Client’s Criticism
Handling Difficult Clients
Joining Professional Associations

Success Profiles

This eGuide literally saves you hundreds or even thousands of dollars spent on professional workshops and training and hundreds of hours of research. It will help you break into the career of your dream faster without having to repeat the same mistakes that most newcomers do.

This eGuide comes with resources on:

Networking and professional trade organizations
How to set up a concierge service business
How to position your concierge service in the market
Books and references on being a professional concierge (strategies and tips)
Seminars and workshops to polish your concierge skills

Breaking Into and Succeeding
in Concierge Service
69 Pages
Regular Price: $45.95
Sale Price: $40.95

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